Refund Policy

Oblicuo offers a 30-day money-back guarantee on subscriptions and one-off purchases made through our website. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How to request a refund

Our payments and refunds are processed by our Merchant of Record, Paddle. You can request a refund in either of the following ways:

• Visit paddle.net, look up your order using the email address you used at checkout, and open a refund request from your receipt.
• Email us at support@oblicuo.ai with your order email address and the reason for the request, and we will coordinate with Paddle on your behalf.

What happens after you request a refund

• Approved refunds are returned to the original payment method by Paddle. It can take several business days for the refund to appear, depending on your bank or card issuer.
• When a subscription is refunded, your paid access ends and any remaining paid credits or entitlements on your account are removed.
• For questions specific to how a refund is processed, contact Paddle directly through paddle.net.

Cancelling a subscription

You can cancel a subscription at any time from your account. Cancellation stops future renewals. If you cancel outside the 30-day money-back window, you keep access until the end of the current billing period, but past payments are not automatically refunded.

Chargebacks

If you have an issue with a charge, please contact us or Paddle first so we can help. Filing a chargeback before contacting us may delay resolution.

Contact

Questions about this policy can be sent to support@oblicuo.ai.